Get in Touch With Us
If something on this site raised a question, needs correcting, or you simply want to tell us how our research helped (or didn't), this is the page for that. Below is how to reach the team behind Non Gamstop Casinos, what we can realistically help with, and what we can't.
How to Reach the Editorial Team
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to close the loop. Tell us clearly what your enquiry relates to (a specific review, a bonus term, a payment question, or something else) so we can answer properly rather than generically.
We aim to respond within two working days. During busier periods, particularly after we've published new research on the best non GamStop casinos for 2026, replies may take a little longer.
What We Can Help With
- Questions about our reviews — If a wagering requirement, withdrawal limit or payment method mentioned on the site is unclear, ask us to walk through it in plain terms.
- Corrections and factual updates — Offers, terms and licensing details attached to casinos not on GamStop change without much notice. If you've spotted something that looks out of date, tell us and we'll check it against current sources.
- Content suggestions — If there's a topic around non GamStop casinos, sports betting, or payment methods for UK players that you think deserves coverage, let us know what you'd find useful.
- Feedback on our approach — Whether our comparisons and ratings were genuinely useful to your decision-making, or fell short somewhere, we want to hear it.
What This Page Is Not For
We're a research and comparison site, not a casino operator, so there are limits to what we can do from here:
- We can't process deposits, withdrawals or account issues. Any dispute over a specific transaction, bonus credit or withdrawal delay needs to go through the casino's own customer support first, and its complaints procedure if that doesn't resolve things.
- We can't verify a licence on a casino's behalf. Casinos not on GamStop typically hold overseas gambling licences rather than a UK Gambling Commission licence. If you need to confirm a casino's current licensing status, that sits with the licensing authority named on the casino's own site.
- We're not a support service for gambling harm. If gambling is causing you difficulty, please see the section below rather than waiting on an email reply from us.
If You Need Support Around Your Gambling
Because casinos not on GamStop sit outside the self-exclusion scheme run for UK-licensed sites, GAMSTOP itself won't block access to them. If you've self-excluded and are still able to reach gambling sites, that's expected — GAMSTOP only covers operators holding a UK Gambling Commission licence.
Independent options that work regardless of where a casino is licensed include gambling-blocking software installed on your own devices, and free confidential support from GamCare, which offers advice, tools and a helpline for anyone affected by their own or someone else's gambling. If you mention this in a message to us, we can point you towards the right resource, but we're not a substitute for that specialist support.
Before You Write In
A few things that help us give you a faster, more useful answer:
- Name the specific casino or article you're asking about, rather than a general query about "a casino".
- Include the date you read the relevant page, since our research is periodically refreshed and terms attached to offers such as those from our reviewed casinos can shift.
- Keep account numbers, passwords or payment details out of your message — we never need them and won't ask for them.
Our Standards
Our reviews are built on publicly available information about bonus terms, wagering requirements, payment methods and licensing, checked as of the date shown on each page. Where a claim can't be verified, we say so rather than presenting it as confirmed. If you believe we've got something wrong, tell us what you found and we'll look into it — corrections are part of keeping this site useful, not an inconvenience.
Thank you for taking the time to read this far. We're glad to hear from readers, whatever the reason.